Better Searching

We made searching on Upscope as easy as possible. You can type anything in the search bar (or through the REST API) and the correct result will appear.

To make things faster and more accurate, you can make use of our indexes.

Format	Example	Index used
Any email	`john@example.com`	Any email provided through `uniqueId` or `identities`.
`online`	`online`	Filters online visitors only.
`-online`	`-online`	Filters offline visitors only.
`ip:` + the IP	`ip:1.1.1.1`	Shows visitors with ip `1.1.1.1`.
`id:` + the ID	`id:user123`	Shows visitors with `uniqueId` equal to `user123`.
A four digit number	`1234`	Shows visitors with the `1234` lookup code.
Any tags	`#client`	Shows visitors with the `#client` tag.
`integration_id:` + integration name + `:` + integration id	`integration_id:acmechat:1234`	Shows visitors with integration id `acmechat` equal to `1234`.

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Upscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support.

"Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."

Cainen Gerety

EX Sales Manager at Square

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